For design agencies, having successful client projects leads to happy clients, more referrals, a proven track record, and valuable experience and knowledge that can be used in future projects. But there is a lot that goes into making a project a success, and simply completing the design on time is not enough.
A successful design agency must be able to manage all aspects of a client relationship. Project management begins the moment a client calls asking for an estimate, and is an ongoing process until your agency successfully delivers a satisfactory final design. A successful design agency generally works on more than one project at a time, so flexibility and strategic planning are necessary for fuelling deadlines and maintaining a sense of order.
This workshop is a practical, hands-on workshop exclusively focused on the challenges of aligning business and commercial objectives with successful design outcomes. We’ll guide you through the essential components of Winning & Running Successful Agency Projects.
What does the course cover:
This workshop is aimed at design business owners and senior executives in design agencies, in-house designers, design managers and client facing designers and will focus on the following areas:
- Proposal and pitching best practices
- Building client loyalty, repeat business and referrals through successful project delivery
- Commercially scoping projects with your clients and stakeholders
- Pricing and negotiation tips for more profitable projects
- Running design projects more efficiently and profitably
Wednesday 27th March from 9am-5pm
Location: 53 Merrion Square, Dublin, D02 PR63
€195 for IDI Members
€295 for Non-Members
Book your place →
Who should attend?
- Design Business owners
- Senior designers working in agencies
- In-House Designers
- Client-Facing Designers
- Account Managers
- Design Managers – anyone leading or managing a creative team
- And anyone else who wants to be more successful in business!
Feedback from previous participants:
“One of the best and most relevant courses I’ve ever attended”
“I picked up excellent practical tips that can be used in client situations”
“I learned a lot from the speakers”
“Overall workshop was excellent”
“A very worthwhile use of my time”
“Already called a few clients and got an amazingly enthusiastic response from all”
“Really valuable and will benefit my business hugely”
About the Trainer
Derek Howard is the founder and CEO of ‘The Customer’. He works with ambitious leaders and their teams to significantly grow their businesses with a combined focus on their customers and their people. He’s passionate about helping people to build stronger customer relationships, win more business and increase team engagement. Always with a focus on excellent service and strong commercial results.
Derek has over 20 years’ experience working as a sales and marketing consultant and an executive coach. He has developed and delivered training programmes and coaching throughout Europe on all aspects of selling, pitching, fee negotiation, relationship building, networking, client feedback and key account management. He also coaches and advises senior executives and their teams on their business growth, people engagement, talent development and communication strategies.
Design Enterprise Skillnet training focuses on helping designers and design SMEs grow their business, up-skill their teams, and attract and service clients in a rapidly changing commercial landscape.